|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service immediately at time of delivery. See our Terms & Conditions page for more info.
|What is your return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|
|When will my order ship?|
generally expect to be able to have our "In-Stock" products delivered
to your home within 3-14 days after being ordered, although sometimes it
may take longer due to the route scheduling. Shipments will be
scheduled within a 4 hour window and will be coordinated with you by our
delivery coordinator a few days ahead of the scheduled delivery. The
items must be received, inspected, and signed for by someone over the
age of 18 years old.
For more information please see Delivery under our Terms & Conditions page